

1 Responsible for the operation and service of copyright customers in the ByteDance Group (Today's Toutiao, Encyclopedia, CapCut, etc.), assisting businesses to complete the entire customer service life cycle support, and being responsible for the customer's consumption and continuous demand mining promoting the implementation of the plan and supervising the implementation effect , so as to effectively increase the consumption growth of key customers and produce high-quality cases 2. Able to deeply understand the scenarios where copyright content materials are used on the business side, have the ability to dig deep into customer needs, and provide comprehensive copyright content solutions based on the industry where the business scenarios are located 3. Conduct daily operations and customer health analysis on core business data, and build corresponding data analysis and tracking models to form deduction and prediction of business status and trends 4. Possess certain industry insights, Industry research capabilities, regular visits to key customers to collect feedback, and the ability to effectively summarize customer and industry demand trends, and work closely with internal collaboration teams to promote resource introduction, product optimization and iteration, case packaging, etc., to increase customer consumption conversion and repurchase level, and precipitate the industry's operating methodology.
1. Bachelor degree or above, more than 3 years experience in Internet commercial products and strategic operations 2. Good industry analysis ability and strategy Operational ability and data analysis ability, can independently follow up and complete customer proposals and demand follow-up 3. Experience in advertising operations in the content creative industry is preferred 4. Good communication and coordination and cross-departmental collaboration capabilities, and have a high sense of responsibility, Strong execution and promotion ability.
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