- Fill this form compulsory (Copy the link on the browser and fill it): https://forms.gle/kYsVWKcvDvxyHQqJ8
Job Description: - Customer Experience Partner
This Job is Permanant Work from home-You need to be in pune location only.
- Note: You might have to go to office for training purpose initially for 2-3 weeks Only.
- Also when the client Visit's office than you have to go to office.
About Atidiv
Atidiv uses Data science and process outsourcing to help internet businesses run better. We are a midsize tech business funded by Guild Capital, a Chicago-based tech investor. We are looking for smart, selfdriven disruptors who share a passion to build better solutions for hard business problems. Atidiv is led by a stellar group of consultants, investment bankers, technologists and entrepreneurs looking to build the next generation of products and solutions used by modern businesses. India presence: Atidiv is a 500+ people organization and has 3 core solution areas. We have served 40+ US/ UK clients to date.
Job Description:
1. Customer support via - Voice & Email
2. Maintaining a positive, empathetic and professional attitude toward customers at all times.
3. Responding promptly to customer inquiries.
4. Communicating with customers through various channels.
5. Acknowledging and resolving customer complaints.
6. Knowing our products inside and out so that you can answer questions.
7. Processing orders and requests.
8. Keeping records of customer interactions, transactions, comments and complaints.
9. Communicating and coordinating with colleagues as necessary.
10. Ensure customer satisfaction and provide professional customer support.
Qualification:
Graduate/ Undergraduate
Shifts:
Night/Rotational Shifts/Rotational Week off's- 5 Days Working
Working Mode: Permenant WFH From Pune location Only-Might need to go to office in case of client visit or called upon for short period.
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 - ₹490,000.00 per year
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
- Work from home
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Application Question(s):
- Are you ok for rotational shift,WFH from Pune Location only,and calling process?
- Did u fill the above google form (as its compulsary if not your profile wont be considered so plz fill it: https://forms.gle/2tEzr8nf55Nr3jhN6
- Compulsary fill this google form if not than your application will not be considered so plz fill it : https://forms.gle/2tEzr8nf55Nr3jhN6
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Job Types: Full-time, Regular / Permanent
Salary: ₹250,000.00 - ₹4,900,000.00 per year
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
- Work from home
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Application Question(s):
- Have you filled the google form by the link given in JD? If not Please fill it else the application wont be considered: https://forms.gle/kYsVWKcvDvxyHQqJ8
- Please fill the above or JD google form by copy pasting the link on browser as it contains required info of the candidate.If not candidates application wont be considered.
Speak with the employer
+91 8983938494
