Administrative On-Call Representative [United States]

 

Do you have a hospice heart? Are you are looking to join a patient-centric team?

We are seeking a Business Development Representative to join our Weekend team.

Every Saturday and Sunday on-call from 8:00 a.m. – 6:00 p.m.

$ads={1}

• You must be compassionate, empathetic, and have patience.
• You must also able to respond quickly to referrals, monitor incoming faxes, and help coordinate admission to hospice services.
• Hospice experience preferred.

Primary Function: To support the Business Development Department with the pre-admission process remotely.

Job Responsibilities:

• Serves as the initial point of contact for referral sources on weekend on-call
• Respond to incoming referrals which includes phone calls, monitoring Forcura, Expanse, 4 Next, and CarePort portals.
• Speak with patients and families about hospice services, and what Faith & Family Hospice has to offer for end-of-life support.
• Complete Patient Narrative Form for all patient and/or family conversations.
• Verify insurance with AHM.
• Collect data from referral source and input into WellSky.
• Review and complete consent for hospice forms with the patient and/or family.
• Process the hospice referral completely.
• Communicate with referral source and weekend on-call nurse to coordinate patient assessment, and admission.

Job Requirements:

• Previous hospice experience preferred.
• Knowledge of the Hospice Medicare benefit
• Commitment to the hospice philosophy of care
• Ability to monitor referral portals frequently throughout the day
• Ability to speak professionally and compassionately with patients, families, and referral sources
• Access to phone and email
• Must have adequate Wi-Fi service
• Good computer skills

Reporting Relationship: Reports to the Director of Business Development

Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Weekends only

Work Location: Remote

$ads={2}

 

.